1. What Is Responsible Gaming
Responsible Gaming is an approach where a player treats gaming as a source of entertainment — not a way to make money. At Salt Baji, playing responsibly means being mindful of your time, money, and mental wellbeing, and keeping gaming within a defined part of your life.
As an online gaming platform, we believe a truly enjoyable gaming experience is only possible when a player is in a healthy state of mind and in full control. Salt Baji's responsible gaming policy was built with one goal: ensuring the long-term wellbeing and safety of our players.
Gaming addiction is a real issue that can affect people of any age or background. With the right awareness, proper tools, and timely support, however, it is very manageable. We are always here for you — not just for the games, but for your overall wellbeing.
Remember: Gaming at Salt Baji should only ever be for fun — and only with money you can comfortably afford to lose. Never play with borrowed funds or money set aside for essential expenses.
There are core principles of responsible gaming that every player should know. First, gaming can never be your sole source of income. Second, set a fixed daily budget and time limit before you play. Third, never chase losses by placing bigger bets — that is the most common sign of addiction. Fourth, never let gaming take priority over family, work, or studies.
Salt Baji respects every player and believes that, given the right environment and support, anyone can enjoy gaming responsibly. On this page, we've outlined all the information, tools, and support available to help you on your responsible gaming journey.
2. Salt Baji's Safety Tools
Salt Baji provides a range of effective tools to help players stay in control of their gaming. These tools are easy to manage from your account settings and are completely free to use.
Deposit Limit
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once set, it cannot be increased before the specified period ends.
Time Limits
Set a daily limit on how many hours you play. Once the time is up, the system will automatically send you an alert.
Break Mode
Temporarily suspend your account for anywhere from 24 hours to 6 weeks. You will not be able to log in during this period.
Self-Exclusion
Option to close your account for an extended or permanent period. Self-exclusion is available from 6 months up to 5 years, or permanently.
Gaming History
View your full gaming and transaction history. Stay aware by analyzing your own patterns.
Reality Check
On-screen reminders will appear at regular intervals to let you know how long you've been playing and how much you've spent.
How to Use: Log in to your account and go to "Settings → Responsible Gaming" to access all these tools. If you need any help, our support team is available 24/7 via live chat.
3. Signs of Problem Gaming
We don't always notice how much gaming is affecting our lives. If you start seeing any of the signs below, it's time to take them seriously and seek support if needed.
-
The urge to place more bets to recover lost money is known as "chasing losses" — and it is the biggest sign of addiction.
-
Spending more than your planned budget and repeatedly making excuses to yourself about it.
-
Repeatedly returning to gaming despite trying to stop, and being unable to stick to limits.
-
Hiding your gaming from family or friends, or lying about it.
-
Neglecting work, studies, or family responsibilities in order to play.
-
Feeling irritable, anxious, or restless when you're unable to play.
-
Borrowing money or dipping into emergency savings to fund your gaming.
-
Constantly thinking about gaming — when to play next, how much to spend, and so on.
If you identify with three or more of the signs above: Reach out to our responsible gaming support team right away. There's no shame in it — asking for help is the bravest thing you can do.
4. Self-Assessment
Ask yourself the following questions honestly — this is just for you:
If you have more than 2 "Yes" answers: Talk to our support team or reach out to one of the support organizations listed below. You are not alone.
5. Self-Exclusion Process
Self-exclusion is a powerful tool that keeps you completely away from the platform for a set period. The self-exclusion process at Salt Baji is straightforward and takes effect within just a few hours of your request.
Step 1 — Make a Decision
Decide how long you want to take a break. Choose any duration — 6 months, 1 year, 3 years, 5 years, or permanently.
Step 2 — Contact Support
Contact the support team via live chat or email to let them know you want to self-exclude, and specify the duration.
Step 3 — Identity Verification
Your account will be verified for security purposes. This process is typically completed within 1–2 hours.
Step 4 — Account Suspended
Your account will be fully locked for the specified period. No logins or transactions will be possible during this time.
Step 5 — Review After Period Ends
Your account does not reopen automatically when the period ends — you must consciously submit a request to reactivate it.
Important: Do not attempt to open a new account while self-exclusion is active. This is a violation of our policy and ultimately harmful to yourself.
6. Minor Protection
Salt Baji strictly prohibits anyone under 18 from using the platform. Age is verified at every account registration, and ID documents may be requested in cases where there is any doubt.
A note to parents — please use parental control software on your devices. If you find out your child has accessed this platform in any way, contact our support team immediately. We will close that account without delay and reverse all associated transactions.
Age Verification Process: Date of birth is verified at registration. NID or passport may be requested if there is any doubt. Providing false information will result in permanent account closure.
Advice for Parents: Use parental control tools like Net Nanny or Qustodio, or enable your router's filtering feature to restrict access to gaming sites. Have an open, informed conversation with your child.
7. Support & Contact
If you feel gaming is having a negative impact on your life, don't face it alone — reach out for help. Beyond Salt Baji's support team, there are organizations in Bangladesh that provide mental health assistance.
Salt Baji Live Chat
Available 24 hours a day, 7 days a week. Talk to us about anything related to responsible gaming.
Email Support
[email protected] — Send your self-exclusion or limit requests by email and receive a response within 24 hours.
Kaan Pete Roi (Bangladesh)
A voluntary organization in Bangladesh providing mental health support. Talk to them about addiction and stress.
Professional Advice
Gaming addiction is a recognized mental health condition. Don't hesitate to speak with a mental health professional near you.
Keep in mind: Asking for help is not a sign of weakness — it takes courage and self-awareness. Salt Baji always puts your well-being above your gaming.